Frequently Asked Questions

Shipping and Handling

If you purchase a painting, please allow 3 to 5 business days for your order to process. I put a lot of care and love into each package. I use trusted carriers that provide tracking so you can follow your shipment on its journey to you! I aim to get your painting to you as soon as possible and safely, but sometimes unexpected issues may delay delivery (such as holidays, weather conditions, carrier issues, etc.). If you have any questions please reach out!

International Shipping

If you’re international and interested in purchasing a painting I’ll happily accommadate. Please reach out to me so we can agree on a shipping option!

If you have any questions or need assistance, feel free to contact me here 🤗

Return/Exchange policy

Right now I do not accept refunds on any purchased artworks (including digital prints and paintings). However, i can offer an exchange on a painting if you find yourself in need of a different piece. If you would like to discuss an exchange, please send me a message here! Thank you for your understanding.

Damaged Items

If your painting arrives damaged, please notify me as soon as you are able, preferably 48 hours of delivery. I may request photos of the damage for my records and will work on sending you a replacement when able.

Please feel free to reach out with any questions or concerns regarding your purchase! (❁´◡`❁)

❤If you’re reading this, you’re the coolest thing since sliced bread. ❤

Contact

For any questions, comments, or need to reach me you can contact me here:

Or send me an email at brookehargiss@gmail.com